Frequently Asked Questions
No. Customers do not have to spend a single penny as the app itself is free. However, for services such as doctor’s note and counselling, there will be a fee involved.
Payments are accepted online in the form of all major credit cards and PayPal.
All the doctors on 123 Walkin Clinic are highly qualified and experienced licensed physicians from British Columbia, Canada.
You can consult the same doctor on the 123 Walkin Clinic App. However, this is entirely based on the availability of the doctor. If the same doctor is not available the next time, you can consult any other physician who will be available if it is an emergency.
You will undoubtedly get hard copies of sick notes from the doctors. However, when it comes to prescriptions, it will be faxed to a pharmacy of your choice for the medicines or medicines will be delivered to your doorstep by one of our partner pharmacies.
Patient information protection is our top priority. It is end-to-end encrypted on PHIPA and PIPEDA compliant platforms.